Privacy Policy

1. Introduction

Lunch On values your privacy and is committed to protecting your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following information:

  • Personal details: name, email address, phone number.
  • Delivery details: workplace address, delivery instructions.
  • Payment details: credit/debit card or other payment method information (processed securely by third-party providers).
  • Usage data: order history, preferences, and interactions with our platform.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate order updates and promotions.
  • Improve our services and user experience.
  • Comply with legal obligations.

4. Sharing Your Information

We do not sell your information. We may share it only with:

  • Delivery partners to fulfil your order.
  • Payment processors to complete transactions.
  • Service providers for operational support.
  • Authorities if required by law.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website and app use cookies to improve functionality, remember your preferences, and analyse site usage. You can disable cookies in your browser settings, but this may affect certain features.

7. Marketing Communications

By creating an account, you agree to receive occasional marketing emails or SMS. You can opt out at any time via the unsubscribe link or by contacting us.

8. Your Rights

You have the right to access, update, or delete your personal information by contacting us at:

📧 info@lunchon.com.au

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.